The poll was running for about 3 weeks.  There were 37 votes (though not nec 37 voters) 54% though Contact Islington ‘was great,gets things sorted every time’ 24% thought it was ‘generally unreliable but better than nothing’, 18% though it mostly got thigns sorted out , with occasional mistakes’ 3% thought ‘it is awful would rather have the old system’.

So not quite a ringing endorsement but certainly not a dismissal either – i am in correspondence with Cllr George Allan the Executive Member for Customer Focus about the apparent email backlog, but he hasn’t got back to me – not sure whether it is an ironic pause, or they are having trouble sorting things out or are focussing on other customers………